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Requirements and Solutions

Syntrio’s 2-hour online training programs are designed to meet the AB 1825 training requirements as follows:

Requirement: Training must be developed by a “qualified” trainer. Three categories of persons are qualified to deliver AB 1825-compliant training:
Attorneys
Professors or instructors
Human Resource Professionals or Harassment Prevention Consultants
Note that for each category, the Commission has said that the trainers need to have two years of experience.
Syntrio's Solution: Syntrio’s video-based program is a collaboration between Syntrio and CA-based Paul Hastings, a leading international law firm with one of the largest employment law practices in the U.S.


Requirement: Training can be classroom training, web-based seminars, called “webinars,” or online, computer-based training, called e-learning. The regulations describe e-learning as individualized, interactive, computer-based training created by a trainer and an instructional designer.
Syntrio's Solution: For more than a decade, Syntrio’s has developed high quality, online business and compliance training programs and tracking systems. Our more than 100 “off-the-shelf” programs are developed and maintained by a team of experts including subject matter experts (SMEs), instructional designers, web designers, technologists, software testers, and implementation specialists. Our 2-hour harassment prevention programs bring together Syntrio’s expertise in online instructional design and courseware development with the legal expertise of our partner law firms. The end result: a state-of-the-art learning experience delivered and tracked effortlessly.

Requirement: Managers and supervisors must receive two hours of sexual harassment prevention training every two years using either an “individual” or a “training year” tracking method.
Syntrio's Solution: Syntrio’s online training programs are delivered and tracked in the Syntrio LMS (or any other standards conforming LMS). The Syntrio LMS stores completion dates, time spent, and mastery test scores (if desired). Its robust assignment and reporting features (eg. AB 1825 Compliance Report) make it easy to manage retraining requirements using either tracking method and completion certificates are created automatically.


Requirement: Training must be:
interactive
challenge the trainee with questions that assess learning
provide skill-building activities that assess the supervisor’s application and understanding of content learned
provide numerous hypothetical scenarios about harassment, and each hypothetical must have one or more questions so that supervisors remain engaged in the training.
Syntrio's Solution: Syntrio’s 2-hour harassment prevention programs are highly interactive with dozens of hypothetical scenarios and case studies. Our video-based program includes more than 40 minutes of high quality video depicting complex and nuanced situations in which issues with harassment can arise. All scenarios are followed by thought provoking questions and feedback. Each course section also features interactive exercises and activities (multiple choice, matching columns, drag and drop etc.) which promote understanding and reinforce key points. A mastery quiz at the end of the program is designed to assess learning and offers multiple modes for tracking scores and completions.


Requirement: Online training must provide a hyperlink or directions on how to contact a live trainer available to answer questions within two business days.
Syntrio's Solution: The “Ask Mentor” feature within each course allows organizations to designate a person internally to respond to questions. Supervisors can easily send questions concerning the course or subject material to that person via e-mail by accessing a link displayed prominently on the main menu.
Detailed contact information is also displayed at the end of each section.


Requirement: Online training must take the manager or supervisor no less than two hours to complete.
Syntrio's Solution: Syntrio’s 2-hour harassment prevention programs include audio and/or video content designed to take a full two hours to complete. To ensure that supervisors do not speed the course, each section is also equipped with a cumulative “timer.” Anyone who is advancing through the course too quickly will be stopped and directed to review content or supplemental resources. Once on pace, the course automatically refreshes and allows the user to proceed.


Requirement: Training must include the following:
a definition of sexual harassment
FEHA and Title VII statutory provisions and case law principles concerning the prohibition against and the prevention of unlawful sexual harassment, discrimination and retaliation in employment
The types of conduct that constitutes sexual harassment.
Remedies available for sexual harassment.
Strategies to prevent sexual harassment in the workplace.
“Practical examples,” such as factual scenarios taken from case law, news and media accounts, hypotheticals based on workplace situations and other sources which illustrate sexual harassment, discrimination and retaliation using training modalities such as role plays, case studies and group discussions.
The limited confidentiality of the complaint process.
Resources for victims of unlawful sexual harassment, such as to whom they should report any alleged sexual harassment.
The employer’s obligation to conduct an effective workplace investigation of a harassment complaint.
Training on what to do if the supervisor is personally accused of harassment.

Syntrio's Solution: Syntrio’s 2-hour harassment prevention programs are designed to meet the AB 1825 statutory requirements and cover all required subjects. Our programs are practical in nature with emphasis on the following:
1) Teaching supervisors to recognize and refrain from behaviors that could create or contribute to sexual harassment or other illegal conduct
2) Ensuring supervisors know how to effectively respond to (and prevent) harassment incidents


Requirement: Training must include the essential elements of an anti-harassment policy and how to utilize it if a harassment complaint is filed. The regulations also require that “either the employer’s policy or a sample policy shall be provided to the supervisors. Regardless of whether the employer’s policy is used as part of the training, the employer shall give each supervisor a copy of its anti-harassment policy and require each supervisor to read and to acknowledge receipt of that policy.
Syntrio's Solution: Syntrio’s harassment prevention training programs allow clients to easily incorporate the organization’s anti-harassment policies and procedures within the content of the course. Supervisors are required to review the policy and acknowledge receipt and understanding of it before completing the course. Throughout each course, supervisors are instructed about the importance of reporting incidents and seeking assistance from HR or management whenever issues related to harassment arise.


Requirement (Discretionary): Training may (but is not required to) provide a definition of and train about other forms of harassment covered by the FEHA and discuss how harassment of an employee can cover more than one basis.
Syntrio's Solution: Syntrio’s 2-hour harassment prevention programs focus on sexual harassment but also cover other types of discriminatory harassment including examples of how harassment can cover more than one basis (e.g. sex and national origin). Each course also discusses other forms of employment discrimination and prohibitions against retaliation.
While designed specifically to meet the requirements of AB 1825, Syntrio’s 2- hour harassment prevention programs are not CA-specific and comply with federal and state laws across the nation. It is well established by the EEOC and case law that broad-based, universal training on harassment and discrimination is necessary for employers. Syntrio’s 2-hour harassment prevention program (with or without timer) should be provided to supervisors and managers throughout the organization to ensure universal, uniform training. Syntrio also offers corresponding employee-oriented harassment prevention training.